ABOUT TAGSYS

CUSTOMER SUPPORT QUALITY COMMITMENT

KNOWLEDGE BASE

The TAGSYS KNOWLEDGE BASE is a password protected Client Portal offering fast, reliable access to specialized technical expertise on our products and systems.

It includes technical information, user guides, documentation, product updates, quick fixes, and other resources, plus an FAQ platform where clients may interact to share ideas, tips and other user-to-user information.

Access Here *

* Authorized partners only

HOTLINE

For technical assistance on a specific product, our highly-trained and professional technical experts are available through support@tagsysrfid.com.

For product returns, please contact: rma@tagsysrfid.com

QUALITY FIRST

At TAGSYS, insistence on quality underlies every engineering decision, every cross-functional team, every network installation, and every customer contact.

Our Quality Mission Statement is to strive to satisfy our customers at every contact point, every time they conduct business with us.

TAGSYS is ISO 9001:2008 certified, and we therefore commit to extend our quality efforts throughout our supply chain, from systems design to customer excellence, as validated by independent, semi-annual surveillance audits.

ISO 9001 2008 Certificate

OUR QUALITY CONTROLS

Our Quality Assurance Department controls the quality of each product we ship to our customers around the world.

We assess random production samples to monitor and production lines performance as it impacts our customer and regulatory requirements.

Analysis of defects and performance shortfalls gives us valuable information for even greater improvements even of our production processes.

OUR COMMITMENT TO SUSTAINABLE DEVELOPMENT

In addition to our Quality commitment, we adapt our business processes to respect and protect the environment.

Our ISO 14001 compliance demonstrates the TAGSYS commitment to pollution prevention, compliance with environmental regulations, and continual improvement, and our dedication to our employees and community.

Quality Policy